Security Policy 

Effective Date: 15/02/2026

This Security Policy describes the security measures implemented by DeshiZone (“DeshiZone,” “we,” “us,” or “our”) to protect the personal information of our users (“user,” “you”) collected through our website, mobile applications, and other services (collectively, the “Services”). This policy should be read in conjunction with our Privacy Policy, which provides details about the types of information we collect and how we use it.

Our Commitment to Security

We are committed to protecting the security and confidentiality of your personal information. We implement a variety of technical, administrative, and physical security measures designed to safeguard your information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the Internet or method of electronic storage is perfectly secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Security Measures Implemented

We employ a multi-layered approach to security, including but not limited to the following measures:

  • Data Encryption:
    • We use Secure Socket Layer (SSL)/Transport Layer Security (TLS) encryption to protect sensitive information transmitted between your browser and our servers. This ensures that data is encrypted during transmission to prevent eavesdropping.
    • We encrypt sensitive data at rest, such as passwords and certain financial information, using industry-standard encryption algorithms.
  • Access Controls:
    • We restrict access to personal information to authorized personnel only, based on their job responsibilities.
    • We use strong authentication methods, including multi-factor authentication where appropriate, to verify the identity of users accessing our systems.
    • We regularly review access privileges to ensure that only authorized personnel have access to sensitive data.
  • Network Security:
    • We use firewalls, intrusion detection systems, and other network security measures to protect our systems from unauthorized access and malicious attacks.
    • We regularly monitor our network for security vulnerabilities and suspicious activity.
    • We implement network segmentation to isolate sensitive data and systems from less secure areas of our network.
  • Physical Security:
    • Our servers are housed in secure data centers with restricted physical access.
    • We implement physical security measures, such as surveillance cameras, access controls, and security personnel, to protect our data centers from unauthorized entry.
  • Data Backup and Recovery:
    • We regularly back up our data to prevent data loss in the event of a system failure or disaster.
    • We have a disaster recovery plan in place to ensure business continuity and data recovery in the event of a major disruption.
  • Vulnerability Management:
    • We conduct regular vulnerability scans and penetration tests to identify and address security vulnerabilities in our systems and applications.
    • We promptly apply security patches and updates to address known vulnerabilities.
  • Security Awareness Training:
    • We provide regular security awareness training to our employees to educate them about security risks and best practices.
    • We promote a culture of security awareness throughout our organization.

Payment Card Security

DeshiZone offers payment options, including Cash on Delivery and online payments. For online payments, if you make payments through our Services, we adhere to the Payment Card Industry Data Security Standard (PCI DSS) to protect your payment card information. This includes measures such as:

  • Not storing full credit card numbers on our systems.
  • Using a PCI DSS-compliant payment processor to handle payment card transactions securely.
  • Implementing strong access controls to protect payment card data.
  • Regularly monitoring our systems for security vulnerabilities.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in our Privacy Policy and as required by applicable laws and regulations. When your information is no longer needed, we securely dispose of it in accordance with our data retention policy.

Your Responsibilities

You play an important role in protecting the security of your personal information. We encourage you to:

  • Use strong, unique passwords for your DeshiZone account and other online accounts.
  • Keep your passwords confidential and do not share them with anyone.
  • Be cautious of phishing emails and other scams that may attempt to steal your personal information.
  • Keep your software and operating systems up to date with the latest security patches.
  • Notify us immediately if you suspect any unauthorized access to your account or any other security breach.

Reporting Security Vulnerabilities

If you discover a security vulnerability in our Services, we encourage you to report it to us immediately. Please contact us at [insert security contact email address] with details of the vulnerability, including steps to reproduce it. We will investigate all reported vulnerabilities and take appropriate action to address them.

Updates to this Security Policy

We may update this Security Policy from time to time to reflect changes in our security practices or to comply with new legal requirements. We will post any changes on our website and update the “Effective Date” above. We encourage you to review this policy periodically for any updates.

Contact Us

Address: City Center, Burhanuddin, Bhola

Email: support@deshizone.com.bd

Hotline: +8801318660495